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Electronic Catering Management and Payment Solutions - 1205

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Details

Upon creation of any Framework, YPO aims to evaluate suppliers based on criteria relevant to any organisations that may decide to utilise the agreement. YPO have completed a fully compliant process to allow our customers an easy call off route via direct award, for all lots of the framework agreement, with any of the awarded suppliers on the relevant lot/s.

A direct award is where a Contracting Authority (CA) carries out an assessment on the criteria set in the YPO framework documentation, to determine which supplier they will call-off to.

This specific market is ever evolving, with new solutions and services being continuously developed and improved. To ensure prices and solutions remain relevant, prices for direct award will be re-evaluated throughout the lifetime of the framework agreement.

Key Facts on this Framework

Period:

20 August 2024 - 19 August 2026

Extension Opportunities:

Possible extension of +2 to 19th August 2028

Contract Notice:

2024/S 000-013576

Award Notice:

2024/S 000-028211

Geographic Coverage:

National

Public Downloads

Lot 1a – Electronic Meal Ordering and Catering Management within the NHS – Cloud Hosted

Lot 1b – Electronic Meal Ordering and Catering Management within the NHS – On-Premise
Lot 1a and 1b are for an electronic catering management and meal ordering system hosted within the cloud (Lot 1a) or on the customers infrastructure (on-premise), which enables end users such as patients to order meals digitally, and the Contracting Authority to manage any food related information for the purposes of reducing food waste, paper, and time.

The meal ordering platform which will allow for ordering meals digitally, within bespoke timeframes and can be personalised to suit the patients’ requirements. The digital menus present all relevant nutritional and allergen information and allow for automated filters to suit all dietary requirements including allergens. Capabilities also include direct links with NHS Trust’s Electronic Patient Record System (EPR), to ensure patient safety.

Lot 2 – Electronic Meal Ordering and Catering Management within the Wider Public Sector (WPS)
This Lot will be open to the whole of the Public Sector, but it is expected to be utilised primarily within education environments, more specifically primary schools (see Lot 3 for secondary schools). An electronic catering management system and meal ordering service hosted within the cloud, which enables end users and pupils to order meals digitally, and the Contracting Authority to manage any food related information for the purposes of reducing waste, paper and time.

Lot 3 – Cashless Catering Systems
This Lot is for the provision of Cashless Catering Systems, which will be hosted within the cloud. The system will allow for payment and recognition methods which enable the end user (for e.g. students) to utilise the account and pay for meals. This Lot will be open to the whole of the Public Sector, but it is expected to be utilised primarily within education environments, more specifically secondary schools. The software (and hardware if applicable) will provide a secure cashless catering system allowing end users to pay for items and incorporate future cashless options, remaining in line with all relevant up to date regulations.

Lot 4 – Online Payment Solutions
This Lot is for the provision of Online Payment Solutions, which will be hosted within the cloud. A secure online payment system allowing end users (e.g. students/parents/ guardians) to pay for items/services digitally and incorporate future cashless options.

The system will allow for payment methods which enable the end user (e.g. students/parents/guardians) to utilise the account and pay for items. These items may include but are not limited to meals, uniforms, trips, clubs. It will include a centralised application which can easily be operated by end users on a variety of devices including but not limited to PC, tablets and mobiles, in order to manage secure payments.

"This framework is very user friendly and YPO have been very helpful throughout the process providing professional help and guidance when required. Being able to undertake an Expression of Interest exercise in the first instance was very beneficial."

-Joanne Waddilove (St. Helens Council)

"This has been the first time that the YPO has managed a mini-tender process on behalf of Ceredigion County Council. The support has been professional and comprehensive, I could not have asked for more. Overall it has been an excellent experience. It is genuinely a pleasure working with you and Maggie, you are both excellent ambassadors for the YPO. We’ll definitely have no hesitation in using this and other YPO frameworks in the future. We are only a small team in Ceredigion Procurement, so the support really does make a positive difference and is appreciated."

-George Ryley (Ceredigion Country Council)

Katie Beaumont

Category Buyer - ICT

07435 548165 [email protected]

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